Shipping Policy
“You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund. We do help with same day payout loans direct lender. Domestic Shipping Policy We guarantee to ship your order as soon as possible. Our fully-staffed distribution center is hard at work to ensure your order is expertly packed and promptly shipped. We use UPS service. International Shipping Policy Our international shipping cost varies depending on weight and destination. Total freight costs will be displayed during checkout based on your items and their destination. Unless otherwise noted, free shipping offers do not apply to international orders. We offer fast, reliable shipping via UPS International. In some countries, UPS may also interface with local carriers for the final delivery of your package.
Refunds (if applicable): Once your returned item or items is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will be applied to your credit card or original method of payment, within 15 business days. If you have been approved for a refund and are still waiting to receive it, please read the statement below.
**Late or missing refunds (if applicable)** If you haven’t received a refund yet, first check your bank account. Next, contact your bank if not refund has been posted. There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund yet, please contact us at cobblenails@gmail.com or 718-222-0021.
No Refunds Our company does not offer refunds on returned items. We apologize for any inconvenience this may cause. On certain occasions, however, there may be exceptions to this rule and will be determined on a case by case basis, such as if the item being returned can be proven to have had significant damage not caused by processing or handling during shipment and that it can be determined to be a fault on the merchant’s end. Please contact us with any questions or concerns you may have at cobblenails@gmail.com or 718-222-0021. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 15 business days. Refund for Sales Items (if applicable) Only regular priced items may be refunded, unfortunately, sale items cannot and will not be refunded. All transactions for items on discount or sale are FINAL. We apologize for any inconvenience this may cause. If you have any questions regarding this policy, please contact us at cobblenails@gmail.com or 718-222-0021. Exchanges (if applicable) We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at cobblenails@gmail.com and send your item to 420 Clinton St, Brooklyn, NY 11231. We will try to process your claim as soon as possible or as soon as it can be processed. The following are examples of situations where we DO honor requests for refunds”
Non-delivery of the product: due to some mailing issues of your email provider or your own mail server you might not receive a delivery email from us. In this case, we recommend contacting us for assistance. You must notify us either in writing at 420 Clinton St, Brooklyn, NY 11231 or by email at cobblenails@gmail.com within 15 business days. Otherwise, the product will be considered received;
Major defects: Due to unforeseen circumstances, occasionally a product may have major defects. You must notify us of any major defects within 15 days of receiving the product with a clear proof of purchase. If any deficiency is approved and we fail to correct it within 15 business days from the date of the initial notification provided by a Customer, the refund will be issued to the customer in full without any compensations or reimbursements. OR, at customer’s choice, replacement of the product of the same or around the same value can be offered;
Product not-as-described: such issues should be reported to us at cobblenails@gmail.com within 15 business days.
No Exchanges We do not offer exchanges for any of our products. If a product or item has arrived damaged upon shipment, you assumed this upon ordering your product. We try our best to make sure that every product ordered is free of defects and damages when shipped; therefore, we cannot assume the damage to the product ordered occurred on our end. If it can be proven that the damage is on our part, we will review the circumstances on a case by case basis. Please contact us at sagenailnspa@gmail.com